General Services Tenders in South Africa

Find general services tenders in South Africa. Search government contracts for facility management, maintenance, logistics, and general support services.

Average Tender Values

R100,000 - R5 million (depending on service type and contract duration)

Industry Overview

General services tenders encompass a broad range of support and operational services that keep government facilities and operations running smoothly. This category includes facility management, building maintenance, grounds maintenance, waste management, pest control, courier services, storage, and general labor services. These contracts are essential for day-to-day government operations and often provide opportunities for SMMEs (Small, Medium and Micro Enterprises) to enter the government procurement market. Many general service contracts are recurring, offering potential for long-term business relationships.

Common Tender Types

✓Facility Management Services
✓Building Maintenance & Repairs
✓Grounds Maintenance & Landscaping
✓Waste Management & Refuse Removal
✓Pest Control Services
✓Courier & Delivery Services
✓Warehousing & Storage Services
✓Furniture Removal & Relocation
✓General Labor Services
✓Office Maintenance Services
✓Window Cleaning Services
✓Sanitization & Hygiene Services
✓Event Management & Setup
✓Printing & Copying Services
✓Signage & Branding Services

Common Buyers & Departments

•Department of Public Works (facilities management)
•Provincial Government Departments
•Metropolitan and Local Municipalities
•Department of Health (hospital maintenance)
•Department of Education (school maintenance)
•South African Police Service (SAPS)
•Department of Correctional Services
•Home Affairs offices
•Magistrate Courts
•Government office buildings and complexes

General Service Provider Requirements

✓Company registration (Pty Ltd, CC, or Sole Proprietor)

✓Tax clearance certificate from SARS

✓B-BBEE certificate (Local content often emphasized)

✓Public Liability Insurance

✓COIDA registration (Compensation for Occupational Injuries and Diseases)

✓Health & Safety compliance documentation

✓UIF registration and proof of employee contributions

✓Proof of capability (equipment, vehicles, staff)

✓References from previous clients

✓Valid trade licenses where required

✓Quality assurance processes

✓Emergency response procedures

Key Considerations

⚠Service level agreements (SLAs) define performance metrics

⚠Response times for emergency call-outs often specified

⚠Local content and SMME participation encouraged

⚠Monthly or quarterly reporting requirements

⚠Quality standards and inspection protocols

⚠Environmental compliance (waste management, cleaning products)

⚠Staff training and qualification requirements

⚠Backup plans for service continuity

⚠Pricing structures (fixed, per-call, hourly rates)

⚠Contract duration typically 1-3 years with renewal options

Current General Services Tenders

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Tips for Success

💡Demonstrate reliability with documented track record

💡Ensure all staff are properly trained and qualified

💡Have backup staff and equipment for business continuity

💡Competitive pricing with transparent cost breakdowns

💡Strong quality control and inspection processes

💡Responsive customer service and complaint resolution

💡Local presence and understanding of service areas

💡Compliance with health, safety, and environmental regulations

💡Technology integration (scheduling, reporting, tracking)

💡Build reputation through smaller contracts first

BEE & Empowerment Opportunities in General Services

Find general services tenders with BEE preferential points, set-aside opportunities for SMMEs, and empowerment-focused procurement.

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Level 1-4 BEE Preferred

Tenders with preferential points for high BEE contributors

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SMME Set-Asides

Opportunities reserved exclusively for small businesses

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Women-Owned Business Preferences

Additional points for women-owned enterprises

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Youth-Owned Business Opportunities

Special consideration for youth entrepreneurs

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Improve Your BEE Score

Ensure your B-BBEE certificate is current and registered on the Central Supplier Database (CSD) to qualify for empowerment tenders.

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