HARVEY WORLD TRAVEL EAST LONDON

You're competing against Harvey World Travel East London, a well-established player in the industry with about R82 million in total revenue. They've built strong relationships with various Eastern Cape departments, including Rural Development & Agrarian Reform, the Office of the Premier, and Transport, which collectively account for a significant portion of their government work. What makes them a strong player is their long-standing presence in the market, having been active for 8 years, and their ability to provide a range of services including hotels and lodging, travel facilitation, and passenger transport. If I were you, I'd analyse their top commodities and departmental relationships to identify potential areas for your own business to favour and improve your competitive edge.